.portal-main,
.auth-main {
  width: min(1180px, calc(100% - 32px));
  margin: 0 auto;
  padding: 28px 0 54px;
}

.site-header__actions {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-left: auto;
}

.site-header__actions .btn {
  white-space: nowrap;
}

.site-header__actions .btn.auth-link {
  min-height: 44px;
  padding: 10px 16px;
  font-size: 0.93rem;
}

[hidden] {
  display: none !important;
}

.auth-grid {
  display: grid;
  grid-template-columns: 1.05fr 0.95fr;
  gap: 18px;
  align-items: stretch;
}

.auth-grid--single {
  grid-template-columns: minmax(0, 720px);
  justify-content: center;
}

.auth-card,
.auth-aside,
.portal-shell {
  border: 1px solid var(--line);
  border-radius: var(--radius-xl);
  background: var(--surface);
  box-shadow: var(--shadow);
}

.auth-card,
.auth-aside {
  padding: 28px;
}

.auth-aside {
  background:
    radial-gradient(circle at 12% 14%, rgba(182, 235, 209, 0.34) 0%, transparent 32%),
    radial-gradient(circle at 84% 10%, rgba(196, 217, 255, 0.38) 0%, transparent 34%),
    linear-gradient(180deg, #f8fbf9 0%, #eef4fb 100%);
}

.auth-eyebrow,
.portal-eyebrow {
  margin: 0 0 10px;
  font-size: 0.78rem;
  font-weight: 800;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--primary);
}

.auth-title,
.portal-title {
  margin: 0;
  font-family: "Gill Sans", "Avenir Next", "Trebuchet MS", sans-serif;
  font-size: clamp(2rem, 4vw, 3.05rem);
  line-height: 1;
  letter-spacing: -0.035em;
}

.auth-lead,
.portal-lead {
  margin: 14px 0 0;
  max-width: 52ch;
  color: var(--muted);
  font-size: 1rem;
  line-height: 1.58;
}

.auth-points {
  margin: 24px 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 12px;
}

.auth-points li {
  position: relative;
  padding-left: 28px;
  color: var(--text);
  font-size: 0.98rem;
}

.auth-points li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 8px;
  width: 12px;
  height: 12px;
  border-radius: 999px;
  background: linear-gradient(180deg, var(--primary) 0%, #7fd7b0 100%);
  box-shadow: 0 0 0 6px rgba(10, 111, 84, 0.08);
}

.auth-form {
  margin-top: 22px;
  display: grid;
  gap: 16px;
}

.form-stack,
.panel-stack {
  display: grid;
  gap: 14px;
}

.form-grid {
  display: grid;
  gap: 14px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.form-grid--offset-top {
  margin-top: 6px;
}

.form-field {
  display: grid;
  gap: 8px;
}

.form-field--autocomplete {
  position: relative;
}

.form-field--full {
  grid-column: 1 / -1;
}

.form-field label,
.form-field .field-label {
  font-size: 0.9rem;
  font-weight: 700;
  color: var(--text);
}

.field-hint {
  margin: 0;
  color: var(--muted);
  font-size: 0.84rem;
  line-height: 1.45;
}

.field-hint--strong {
  font-weight: 700;
  color: var(--text);
}

.input,
.select,
.textarea,
.file-input {
  width: 100%;
  border: 1px solid rgba(15, 49, 77, 0.12);
  border-radius: 16px;
  background: #fff;
  color: var(--text);
  padding: 14px 15px;
  font: inherit;
}

.textarea {
  min-height: 140px;
  resize: vertical;
}

.input:focus,
.select:focus,
.textarea:focus,
.file-input:focus {
  outline: 2px solid rgba(20, 103, 216, 0.16);
  border-color: rgba(20, 103, 216, 0.3);
}

.segmented {
  display: inline-grid;
  grid-auto-flow: column;
  gap: 8px;
  padding: 6px;
  border-radius: 999px;
  background: rgba(20, 103, 216, 0.08);
}

.segmented button {
  border: 0;
  background: transparent;
  color: var(--muted);
  border-radius: 999px;
  padding: 10px 16px;
  font: inherit;
  font-weight: 700;
  cursor: pointer;
}

.segmented button[aria-pressed="true"],
.segmented button.is-active {
  background: #fff;
  color: var(--text);
  box-shadow: 0 6px 18px rgba(10, 31, 50, 0.08);
}

.checkbox-line,
.radio-line {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  color: var(--muted);
  font-size: 0.94rem;
  line-height: 1.5;
}

.checkbox-line input,
.radio-line input {
  margin-top: 4px;
}

.auth-inline-actions,
.portal-inline-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-items: center;
}

.auth-inline-actions--login {
  align-items: stretch;
}

.auth-inline-actions--login .btn.primary {
  min-width: 240px;
  padding-inline: 34px;
}

.auth-inline-actions--login .btn-compact {
  min-height: 48px;
  padding-inline: 22px;
  font-size: 0.98rem;
  font-weight: 700;
}

.portal-inline-actions--end {
  justify-content: flex-end;
}

.auth-inline-actions .btn,
.portal-inline-actions .btn {
  min-height: 48px;
}

.auth-inline-actions .btn:disabled,
.portal-inline-actions .btn:disabled {
  opacity: 0.48;
  cursor: not-allowed;
  pointer-events: none;
  box-shadow: none;
}

.auth-message,
.portal-message {
  padding: 14px 16px;
  border-radius: 16px;
  font-size: 0.92rem;
  line-height: 1.5;
}

.auth-message.is-error,
.portal-message.is-error {
  border: 1px solid rgba(199, 49, 49, 0.18);
  background: rgba(255, 236, 236, 0.8);
  color: #8d2424;
}

.auth-message.is-success,
.portal-message.is-success {
  border: 1px solid rgba(10, 111, 84, 0.16);
  background: rgba(226, 247, 237, 0.88);
  color: #085842;
}

.auth-card--confirmation {
  display: grid;
  gap: 18px;
}

.auth-email-chip {
  display: grid;
  gap: 6px;
  padding: 18px 20px;
  border-radius: 20px;
  border: 1px solid rgba(20, 103, 216, 0.14);
  background:
    radial-gradient(circle at top left, rgba(182, 235, 209, 0.32) 0%, transparent 42%),
    linear-gradient(180deg, #f8fbf9 0%, #f1f6fd 100%);
}

.auth-email-chip__label {
  color: var(--muted);
  font-size: 0.85rem;
  font-weight: 700;
  letter-spacing: 0.02em;
  text-transform: uppercase;
}

.auth-email-chip__value {
  font-size: clamp(1.05rem, 2vw, 1.26rem);
  line-height: 1.35;
  color: var(--text);
  word-break: break-word;
}

.auth-confirmation-panel {
  padding: 22px;
  border-radius: 24px;
  border: 1px solid var(--line);
  background: rgba(255, 255, 255, 0.92);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.8);
}

.auth-confirmation-panel__title {
  margin: 0 0 14px;
  font-size: 1.08rem;
  line-height: 1.25;
}

.auth-step-list {
  margin: 0;
  padding-left: 1.15rem;
  display: grid;
  gap: 10px;
  color: var(--muted);
  line-height: 1.55;
}

.portal-modal {
  position: fixed;
  inset: 0;
  z-index: 90;
  display: grid;
  place-items: center;
  padding: 24px;
}

.portal-modal__backdrop {
  position: absolute;
  inset: 0;
  background: rgba(8, 25, 41, 0.48);
  backdrop-filter: blur(4px);
}

.portal-modal__dialog {
  position: relative;
  z-index: 1;
  width: min(560px, calc(100vw - 32px));
  border: 1px solid var(--line);
  border-radius: 24px;
  background: var(--surface);
  box-shadow: 0 24px 72px rgba(8, 25, 41, 0.2);
  padding: 24px;
  display: grid;
  gap: 16px;
}

.portal-modal__header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
}

.portal-modal__title {
  margin: 0;
  font-size: 1.5rem;
  line-height: 1.1;
}

.portal-modal__lead {
  margin: 0;
  color: var(--muted);
  font-size: 0.98rem;
  line-height: 1.5;
}

.portal-modal__close {
  border: 0;
  background: rgba(20, 103, 216, 0.08);
  color: var(--text);
  width: 42px;
  height: 42px;
  border-radius: 999px;
  font: inherit;
  font-size: 1.6rem;
  line-height: 1;
  cursor: pointer;
}

.portal-modal .textarea {
  min-height: 132px;
}

.auth-divider {
  position: relative;
  margin: 8px 0;
  color: var(--muted);
  font-size: 0.84rem;
  text-align: center;
}

.auth-divider::before {
  content: "";
  position: absolute;
  top: 50%;
  left: 0;
  right: 0;
  border-top: 1px solid rgba(15, 49, 77, 0.1);
}

.auth-divider span {
  position: relative;
  display: inline-block;
  padding: 0 12px;
  background: var(--surface);
}

.btn.oauth-google {
  min-height: 52px;
  justify-content: center;
  gap: 10px;
  border: 1px solid #dadce0;
  background: #ffffff;
  color: #202124;
  box-shadow: 0 1px 2px rgba(60, 64, 67, 0.18);
}

.btn.oauth-google:hover {
  background: #f8faff;
  border-color: #c7d1df;
  opacity: 1;
}

.btn.oauth-google:disabled {
  opacity: 0.68;
}

.oauth-google__mark {
  width: 18px;
  height: 18px;
  flex: 0 0 18px;
  display: block;
}

.portal-shell {
  padding: 26px;
}

#portal-status[hidden] {
  display: none;
}

#portal-status:not([hidden]) {
  margin-bottom: 18px;
  display: grid;
  gap: 12px;
}

.portal-topbar {
  display: flex;
  justify-content: space-between;
  gap: 18px;
  align-items: flex-start;
}

.portal-summary {
  margin-top: 24px;
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 14px;
}

.summary-card {
  padding: 18px 18px 16px;
  border-radius: 18px;
  background: rgba(243, 247, 255, 0.9);
  border: 1px solid rgba(15, 49, 77, 0.08);
}

.summary-card strong {
  display: block;
  font-size: 1.45rem;
  line-height: 1;
}

.summary-card span {
  display: block;
  margin-top: 8px;
  color: var(--muted);
  font-size: 0.92rem;
}

.portal-tabs {
  margin-top: 24px;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.portal-tabs button {
  border: 1px solid rgba(15, 49, 77, 0.12);
  background: #fff;
  color: var(--muted);
  border-radius: 999px;
  padding: 12px 18px;
  font: inherit;
  font-weight: 700;
  cursor: pointer;
}

.portal-tabs button.is-active,
.portal-tabs button[aria-pressed="true"] {
  background: rgba(20, 103, 216, 0.08);
  border-color: rgba(20, 103, 216, 0.22);
  color: #1f4c92;
}

.portal-section {
  margin-top: 24px;
  display: none;
}

.portal-section.is-active {
  display: block;
}

.portal-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.3fr) minmax(320px, 0.7fr);
  gap: 16px;
}

.portal-panel {
  border: 1px solid rgba(15, 49, 77, 0.08);
  border-radius: 20px;
  background: #fff;
  padding: 20px;
}

.portal-panel + .portal-panel {
  margin-top: 16px;
}

.portal-panel__title {
  margin: 0;
  font-size: 1.28rem;
  line-height: 1.15;
  letter-spacing: -0.02em;
}

.portal-panel__lead {
  margin: 10px 0 0;
  color: var(--muted);
  font-size: 0.95rem;
}

.portal-panel--danger {
  margin-top: 16px;
}

.portal-danger-zone {
  margin-top: 16px;
  padding-top: 16px;
  border-top: 1px solid rgba(15, 49, 77, 0.08);
  display: flex;
  flex-wrap: wrap;
  gap: 14px;
  align-items: center;
  justify-content: space-between;
}

.portal-danger-zone__copy {
  margin: 0;
  max-width: 52ch;
  color: var(--muted);
  font-size: 0.94rem;
}

.btn.danger {
  background: #fff2f2;
  color: #b22727;
  border-color: rgba(178, 39, 39, 0.18);
}

.btn.danger:hover {
  background: #ffe7e7;
}

.btn:disabled {
  opacity: 0.48;
  cursor: not-allowed;
  pointer-events: none;
  transform: none;
}

.autocomplete-results {
  position: absolute;
  top: calc(100% + 6px);
  left: 0;
  right: 0;
  z-index: 30;
  border: 1px solid rgba(15, 49, 77, 0.08);
  border-radius: 18px;
  background: #fff;
  box-shadow: 0 18px 34px rgba(10, 31, 50, 0.12);
  overflow: hidden;
}

.autocomplete-option {
  width: 100%;
  border: 0;
  border-top: 1px solid rgba(15, 49, 77, 0.06);
  background: #fff;
  color: var(--text);
  padding: 12px 14px;
  text-align: left;
  cursor: pointer;
}

.autocomplete-option:first-child {
  border-top: 0;
}

.autocomplete-option:hover,
.autocomplete-option:focus-visible {
  background: rgba(233, 241, 255, 0.58);
  outline: none;
}

.autocomplete-option__title {
  display: block;
  font-weight: 700;
}

.autocomplete-option__subtitle {
  display: block;
  margin-top: 3px;
  font-size: 0.84rem;
  color: var(--muted);
}

.request-list,
.conversation-list,
.doc-list {
  margin-top: 16px;
  display: grid;
  gap: 12px;
}

.request-card,
.conversation-card,
.doc-card,
.detail-card,
.notice-card {
  border: 1px solid rgba(15, 49, 77, 0.08);
  border-radius: 18px;
  background: rgba(243, 247, 255, 0.56);
  padding: 16px;
}

.completion-card {
  display: grid;
  gap: 14px;
  padding: 18px 20px;
  background:
    radial-gradient(circle at 12% 12%, rgba(182, 235, 209, 0.22) 0%, transparent 34%),
    radial-gradient(circle at 88% 18%, rgba(196, 217, 255, 0.24) 0%, transparent 36%),
    linear-gradient(180deg, rgba(248, 251, 249, 0.98) 0%, rgba(239, 245, 255, 0.94) 100%);
}

.completion-card__header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
}

.completion-card__header .portal-panel__title {
  margin: 0;
}

.completion-card__percent {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 78px;
  padding: 10px 14px;
  border-radius: 999px;
  color: #fff;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.18), 0 10px 24px rgba(8, 25, 41, 0.12);
  font-size: 1.05rem;
  font-weight: 800;
  line-height: 1;
}

.completion-card__percent.is-red,
.completion-card__fill.is-red {
  background: linear-gradient(135deg, #e4574d 0%, #c23c36 100%);
}

.completion-card__percent.is-orange,
.completion-card__fill.is-orange {
  background: linear-gradient(135deg, #f0a739 0%, #d77c16 100%);
}

.completion-card__percent.is-yellow,
.completion-card__fill.is-yellow {
  background: linear-gradient(135deg, #f3cf54 0%, #caa420 100%);
}

.completion-card__percent.is-green,
.completion-card__fill.is-green {
  background: linear-gradient(135deg, #1ab884 0%, #0a6f54 100%);
}

.completion-card__track {
  width: 100%;
  height: 12px;
  border-radius: 999px;
  overflow: hidden;
  background: rgba(15, 49, 77, 0.08);
  box-shadow: inset 0 1px 2px rgba(8, 25, 41, 0.08);
}

.completion-card__fill {
  display: block;
  height: 100%;
  border-radius: inherit;
  box-shadow: 0 6px 18px rgba(8, 25, 41, 0.12);
  transition: width 180ms ease;
}

.completion-card__lead {
  margin: 0;
  max-width: 54ch;
}

button.request-card,
button.conversation-card {
  width: 100%;
  font: inherit;
  color: inherit;
  text-align: left;
  cursor: pointer;
}

button.request-card:focus-visible,
button.conversation-card:focus-visible,
.portal-tabs button:focus-visible,
.rating-row button:focus-visible,
.segmented button:focus-visible {
  outline: 2px solid rgba(20, 103, 216, 0.26);
  outline-offset: 2px;
}

.request-card.is-selected,
.conversation-card.is-selected {
  border-color: rgba(20, 103, 216, 0.28);
  box-shadow: inset 0 0 0 1px rgba(20, 103, 216, 0.08);
  background: rgba(233, 241, 255, 0.58);
}

.request-card__top,
.conversation-card__top,
.doc-card__top {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: flex-start;
}

.request-card__title,
.conversation-card__title,
.doc-card__title {
  margin: 0;
  font-size: 1rem;
  line-height: 1.3;
}

.request-card__meta,
.conversation-card__meta,
.doc-card__meta,
.detail-list,
.detail-list dt,
.detail-list dd {
  color: var(--muted);
}

.request-card__meta,
.conversation-card__meta,
.doc-card__meta {
  margin-top: 8px;
  font-size: 0.9rem;
  line-height: 1.5;
}

.status-pill {
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  padding: 7px 11px;
  font-size: 0.78rem;
  font-weight: 800;
  white-space: nowrap;
}

.status-pill.is-new {
  background: rgba(10, 111, 84, 0.12);
  color: var(--primary);
}

.status-pill.is-assigned,
.status-pill.is-in_progress {
  background: rgba(20, 103, 216, 0.12);
  color: #1f4c92;
}

.status-pill.is-done {
  background: rgba(74, 179, 110, 0.14);
  color: #1b7a3f;
}

.status-pill.is-cancelled,
.status-pill.is-rejected,
.status-pill.is-disabled {
  background: rgba(206, 68, 68, 0.12);
  color: #a63131;
}

.status-pill.is-pending {
  background: rgba(238, 167, 45, 0.14);
  color: #9a5e00;
}

.detail-list {
  margin: 16px 0 0;
  display: grid;
  gap: 12px;
}

.detail-list > div {
  display: grid;
  gap: 4px;
}

.detail-list dt {
  font-size: 0.82rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.detail-list dd {
  margin: 0;
  font-size: 0.98rem;
  line-height: 1.55;
  color: var(--text);
}

.attachment-list {
  margin-top: 12px;
  display: grid;
  gap: 8px;
}

.attachment-list a {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  color: #1f4c92;
  font-weight: 600;
  text-decoration: none;
}

.attachment-list a:hover,
.attachment-list a:focus-visible {
  text-decoration: underline;
}

.filter-row {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  align-items: center;
  margin-top: 14px;
}

.filter-row .segmented {
  margin: 0;
}

.empty-state {
  margin-top: 14px;
  padding: 22px 18px;
  border-radius: 18px;
  border: 1px dashed rgba(15, 49, 77, 0.18);
  color: var(--muted);
  text-align: center;
}

.conversation-layout {
  display: grid;
  grid-template-columns: minmax(280px, 0.82fr) minmax(0, 1.18fr);
  gap: 14px;
}

.thread-panel {
  min-height: 520px;
  display: flex;
  flex-direction: column;
}

.thread-messages {
  flex: 1;
  min-height: 260px;
  display: grid;
  gap: 12px;
  align-content: start;
}

.thread-empty {
  display: grid;
  place-items: center;
  min-height: 260px;
  color: var(--muted);
}

.message-bubble {
  max-width: min(100%, 520px);
  border-radius: 18px;
  padding: 14px 16px;
  line-height: 1.55;
}

.message-bubble.is-outgoing {
  justify-self: end;
  background: rgba(20, 103, 216, 0.12);
  color: #11325d;
}

.message-bubble.is-incoming {
  justify-self: start;
  background: rgba(10, 111, 84, 0.12);
  color: #163626;
}

.message-bubble__meta {
  display: block;
  margin-bottom: 6px;
  font-size: 0.76rem;
  font-weight: 800;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  opacity: 0.72;
}

.composer {
  margin-top: 16px;
  display: grid;
  gap: 10px;
}

.composer .textarea {
  min-height: 110px;
}

.portal-actions {
  margin-top: 16px;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.portal-actions .btn {
  min-height: 48px;
}

.portal-note {
  margin-top: 10px;
  color: var(--muted);
  font-size: 0.88rem;
  line-height: 1.5;
}

.portal-note + .attachment-list,
.portal-note + .doc-list {
  margin-top: 12px;
}

.rating-row {
  margin-top: 12px;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.rating-row button {
  border: 1px solid rgba(15, 49, 77, 0.1);
  border-radius: 999px;
  background: #fff;
  padding: 10px 14px;
  font: inherit;
  font-weight: 700;
  cursor: pointer;
}

.rating-row button.is-active {
  background: rgba(238, 167, 45, 0.12);
  border-color: rgba(238, 167, 45, 0.32);
  color: #8c5200;
}

.doc-meta {
  margin-top: 8px;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  color: var(--muted);
  font-size: 0.85rem;
}

.subtle-link {
  color: #1f4c92;
  text-decoration: none;
  font-weight: 700;
}

.subtle-link:hover {
  text-decoration: underline;
}

@media (max-width: 1100px) {
  .portal-grid,
  .conversation-layout,
  .auth-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 980px) {
  .site-header__actions {
    gap: 8px;
  }

  .site-header__actions .btn.auth-link {
    display: none;
  }

  .portal-main,
  .auth-main {
    width: min(100% - 20px, 1180px);
    padding-top: 18px;
  }

  .portal-shell,
  .auth-card,
  .auth-aside {
    padding: 20px;
  }

  .portal-summary,
  .form-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 640px) {
  .auth-title,
  .portal-title {
    font-size: 2rem;
  }

  .site-header__actions .btn {
    min-height: 42px;
    padding-left: 14px;
    padding-right: 14px;
  }

  .portal-shell,
  .auth-card,
  .auth-aside,
  .portal-panel {
    border-radius: 20px;
  }

  .portal-topbar {
    flex-direction: column;
  }

  .auth-confirmation-panel {
    padding: 18px;
    border-radius: 20px;
  }

  .auth-email-chip {
    padding: 16px 18px;
  }

  .auth-inline-actions .btn {
    width: 100%;
    justify-content: center;
  }
}